Terms of Service

Effective Date: [25 Oct 2024]

Welcome to Hustle & Hem! These Terms of Service ("Terms", "TOS") govern your access to and use of our website www.hustleandhem.com (the “Site”), and your purchase of products from us. By using our website or placing an order, you agree to these Terms. Please read them carefully.

1. Overview

These Terms apply to all visitors, customers, and others who access or use the Site. If you do not agree to these Terms, please do not use the Site or our services.

2. Eligibility

To use our Site and make purchases, you must:

Be at least 18 years old, or have the consent of a legal guardian.
Provide accurate and complete information during checkout.

3. Product Information & Availability

All product descriptions, pricing, and availability are subject to change at any time without notice.
We make every effort to display colors and images of our products accurately, but we cannot guarantee that your device’s display will accurately represent the product colors.
We reserve the right to limit the quantities of any product or service offered.

4. Pricing & Payment

Prices are listed in [CAD] and are subject to applicable taxes.
We accept [list of payment methods].
In case of pricing errors, we reserve the right to cancel or refuse orders placed at the incorrect price.

5. Shipping, Delivery & Risk of Loss

Shipping policies and delivery times are outlined in our Shipping Policy.
Once an order is shipped, the risk of loss transfers to the customer.

6. Returns & Refunds

Please refer to our Return Policy for information on returns and exchanges.
Items must be returned in unused, undamaged condition with original packaging.

7. Prohibited Activities

By using our Site, you agree not to:

Engage in fraudulent activities or abuse our services.
Use the Site for any unlawful purpose or violate applicable laws.
Interfere with the proper functioning of the Site (e.g., by hacking or introducing malware).

8. Intellectual Property

All content on the Site, including text, images, logos, and designs, is the property of Hustle & Hem and protected by copyright and trademark laws.
You may not copy, distribute, or use any content without prior written permission.

9. User Accounts

You are responsible for maintaining the confidentiality of your account login details and any activities under your account.
We reserve the right to suspend or terminate your account if you violate these Terms.

10. Limitation of Liability

Hustle & Hem is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased.
Our liability is limited to the amount paid by you for the product(s) purchased.

11. Indemnification

You agree to indemnify and hold Hustle & Hem harmless from any claims, damages, or expenses (including legal fees) arising from your use of the Site or violation of these Terms.

12. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on the Site, and continued use of the Site constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of British Columbia, Canada, without regard to conflict of laws principles.

14. Contact Information

If you have any questions about these Terms or your orders, please contact us:
Email: hustleandhem@gmail.com
Address: 108-733 Johnson Street, Victoria, British Columbia, V8W 3C7

15. Termination

We reserve the right to suspend or terminate your access to the Site at our discretion, without prior notice, for conduct that we deem inappropriate or in violation of these Terms.

16. Entire Agreement

These Terms, along with our Privacy Policy, Return Policy, and Shipping Policy, constitute the entire agreement between you and Hustle & Hem regarding your use of the Site.